The patient was referred to an Ophthalmologist by their GP due to bad headaches and intermittent loss of sight in their left eye. The patient attended the eye clinic where upon review, history of multiple subacute angle closure attacks were not recognised.
In clinical assessment, the Ophthalmologist did not carry out appropriate examinations on the patient such as; not doing a gonioscopy, through a slit lamp examination of the anterior (front) compartment of the eye, which resulted in missing an obvious shallow anterior chamber (front). The Ophthalmologist then made the decision to dilate the pupils and sent the patient home, suggesting she should be seen by a neurologist to exclude other causes.
Later the same evening the patient attended A & E after experiencing pain, nausea, vomiting and reduced vision in the left eye. A CT scan of their head showed no abnormality and was later transferred to a stroke ward considering a stroke or migraine was the most probable diagnosis. The patient’s eye wasn’t examined despite complaining of eye pain and headache. Despite a recognition of unresponsive pupils in both eyes and along with persistent symptoms, the patient wasn’t seen by an Ophthalmologist for a further 3 days, when they was diagnosed with acute glaucoma.
The prolonged nature of the attack resulted in the condition converting from a reversible to irreversible blindness and the patient sustained a reduction of more than 50% of their vision and is registered partially sighted.
The main learning points from this review stem from the following events:
Appropriate history was not take or recorded - hence missed noting down intermittent visual loss, suggestive of subacute angle closure attacks.
Ocular examination was not completed - did not do gonioscopy - which helps to identify eyes that are at risk of developing acute angle closure attacks.
The above two points resulted in the inability to identify that the Patient was at risk of developing acute angle closure attack.
The Claimant was subsequently dilated in the eye clinic and sent home. The dilating drops used in eye clinic precipitated an acute angle closure attack (sudden raised eye pressure) in both the eyes later in the day, which necessitated hospital admission.
Hence, the Claimant’s problem was caused by the examining ophthalmologists’ failure to properly examine the patient and assess the risk factors and putting in dilating drops without due care.
- Once the patient was subsequently admitted to Accident and Emergency, our independent review found further substandard care.
On assessment, it was clearly noted that both pupils were unresponsive. This observation, along with the fact that both eyes were red and the Claimant was unable to open her eyes with associated symptoms of decreased vision, headache, nausea, and vomiting, should have triggered an urgent ophthalmology review. Unfortunately, this did not happen and therefore there was a failure to consider an ophthalmology diagnosis in this case.
The Claimant’s current symptoms takes precedence over whether the patient had prior ophthalmology review or not in deciding a second ophthalmology opinion.
Recommendations to Prevent Incident Recurrence and Improve Patient Safety
TMLEP’s recommendations to reduce recurrence and enhance patient safety are as follows:
An appropriate history should have been undertaken; had this been done, this would have identified that the Claimant’s symptoms are suggestive of subacute angle closure attacks, due to a history of intermittent blurred vision.
A thorough ocular examination, including gonioscopy, would have identified that the Claimant had a shallow anterior compartment of the eyes and was at risk of developing acute angle closure attack.
This, in turn, would have triggered arranging a preventive Laser peripheral iridotomy (LPI) - making a hole in the coloured part of the eye - to prevent the development of acute angle closure attack.
Keeping in mind the above findings, the Claimant’s pupil would not have been dilated prior to LPI.
- Following a successful LPI, the Claimant’s chance of developing acute angle closure attack would have been remote and prevented a visual loss.
Our independent review finds that there are two counts of substandard care:
The inability of the ophthalmologist to identify that the Claimant was at high risk of developing acute angle closure attack. This resulted in unwittingly dilating both of the Claimant’s eyes and precipitating an acute angle closure attack - this was completely avoidable.
- Failure of the Accident and Emergency medical team to identify an acute angle closure attack, thus prolonging the duration of this condition which resulted in irreversible damage to the optic nerve (resulting in glaucoma), which is the reason for that patient’s visual loss and being registered partially sighted.